If this is your first time hiring a valet company, you may be a little stressed. A valet parking service is a significant investment in your finances. A poorly-serviced valet company can just be a monetary sink. You'd hate for your important guests to have a bad experience and be in foul moods before they've even set foot into your establishment—and you'd hate to have spent money on that!
How do you know if the valet company you're interested in is top-notch and worthy of your business? Unparalleled Parking is here to help. We're a Minneapolis valet service that's been in the business for years. We know what makes good service because we strive to practice it. Below, you'll learn what questions to ask before hiring a valet service.
How is the Valet Company Over the Phone?
It may seem trivial, but in many industries, how a company communicates with a client over the phone reflects how it will interact with said client face-to-face. Prompt customer service over the phone often mirrors prompt and efficient valet parking service.
A valet company's courtesy over the phone often translates into courtesy to their passengers. In addition, if your call is answered by an automated line or a huffy service member, you can be sure the valet company does not value its customers.
At Unparalleled Parking, we pride ourselves on prompt yet warm communication. In fact, our phone lines are always staffed by real people who are eager to help. You'll never need to jump through automated hoops just to get somebody to help you answer a complicated question.
Is the Valet Company Local?
Local businesses offer personable, tailored care to their customers. A smaller, selective number of employees makes ensuring top-notch service possible. Local businesses can afford to be very particular about who they hire and are streamlined enough to remedy any service issues that may arise quickly. With larger businesses, even though they may offer expansive services, large administrative bodies might make it challenging to find somebody to help you.
Unparalleled Parking is a local Twin Cities valet company. We're just large enough to serve the surrounding metro area and offer a multitude of services, but we're small enough to maintain stringent employee standards, remain personable with all our customers, and offer streamlined valet parking.
Ask Yourself This: Is Customer Service A Priority for Your Business?
If it is, valet parking services can benefit your business's profit margins. It shows that your business truly cares about the comfort and well-being of all who walk through your doors. If your business only sees its customers as a line of numbers on a monthly budget—then, well, valet parking services might not be for you.
Aside from considering how you view your customers, what else should you ask yourself before hiring valet parking services?
Do You Want Higher Profits?
If your business is ready to expand, give its workers raises, or improve on your building's decoration or infrastructure, valet parking services can give your company the monetary boost it needs to make these things happen.
Do You Want to Define Your Business’s Vibe?
Whether luxurious or down-home and relaxed, a valet parking service can further define your establishment's atmosphere and emotion. For classier businesses, valet drivers in sharp black tuxedos can set the bar high before guests walk through the doors. For more relaxed companies, valet drivers in professional yet casual polo shirts help your guests feel at ease.
Customizable valet parking services show your guests what kind of service they can expect by setting the tone for their visit. If you're okay with your business giving off a scattered, disunified vibe, then don't hire a valet parking service.
Do You Want to Prevent Parking-Related Accidents on Your Property?
Hiring professional transportation services ensures that only skilled drivers navigate cars through the chaotic atmosphere of your Minneapolis parking lot. If you're okay with a possible fender bender happening on your property—and thus involving yourself in the consequential legal ramifications—then don't hire a valet parking service.
Need Minneapolis or Saint Paul Valet Services? Contact Unparalleled Parking Today
Your event deserves our unparalleled advantage. We're a Twin Cities valet parking service with over a decade of experience in the industry. We'd love to show you what a valet parking service can do for your business!
To find out more about our valet and limo services or to reserve a date, call us at 651-300-1515. You can also send a message online and our team will get back to you shortly.